At Ucchal Fashion, we value our customers and strive to provide a seamless shopping experience. We have compiled a list of frequently asked questions to address common queries and provide helpful information. Please find the general FAQ’s below:
How can I place an order?
To place an order, simply browse our website and select the desired items. Add the items to your cart and proceed to the checkout page. Provide the necessary shipping and payment details to complete your order.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and online payment gateways. You can choose the most convenient option at the checkout.
How long does it take for my order to be delivered?
Delivery times may vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders promptly to ensure you receive your items in a timely manner.
Are the products authentic and of good quality?
At Ucchal Fashion, we are committed to offering authentic products of the highest quality. We source our merchandise from trusted suppliers and ensure that each item meets our quality standards.
Do you ship internationally?
Yes, we proudly offer global shipping. Wherever you are in the world, you can enjoy our beautiful collection of traditional Indian wear.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your package on our website or the designated courier's website.
What is your return policy?
We have a customer-friendly return policy in place. If you are not completely satisfied with your order, please refer to our Return Policy section on our website for detailed instructions on how to initiate a return and what criteria need to be met.
How can I contact customer support?
For any inquiries or assistance, you can reach out to our customer support team through our Contact Us page. We are here to help and will respond to your queries as soon as possible.
Do you offer Made to Measurement service? Can I request a tailor when purchasing a product from your website?
Yes, we provide Made to Measurement service for select products. We understand that everyone has unique body measurements, and we want to ensure the perfect fit for you. When purchasing a product eligible for customization, you will have the option to provide your specific measurements during the ordering process. Our team will work closely with you to ensure your outfit is tailored to your exact specifications, delivering a truly personalized and exceptional experience.