At Ucchal Fashion, we aim to provide a seamless and satisfactory shopping experience for our customers. We have outlined our shipping and returns policy below to ensure clarity and transparency.
· We strive to process and ship all orders in a timely manner.
· Shipping costs and estimated delivery times are calculated at the checkout based on your location and the selected shipping method.
· Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.
· We understand that sometimes an item may not meet your expectations. In such cases, we offer a hassle-free return process.
· If you wish to return a product, please notify us within 7 days of receiving your order.
· To initiate a return, please contact our customer support team, who will guide you through the return process and provide you with the necessary instructions.
· Please note that the customer is responsible for booking the return shipment. We do not provide return pickups.
· Once we receive the returned goods in their original condition, we will proceed with the refund process.
· Refunds will be issued using the original payment method and may take a few business days to reflect in your account.
· If you would like to exchange an item for a different size, color, or style, please contact our customer support team within the specified timeline for the original product.
· We will guide you through the exchange process and provide you with the necessary instructions.
· Please note that the timelines specified for the original product will be applicable for exchanges as well.
We strive to ensure your satisfaction with every order from Ucchal Fashion. If you have any further questions or require assistance regarding shipping, returns and exhanges, please do not hesitate to contact our customer support team. We are here to help and ensure a positive shopping experience. Thank you for choosing Ucchal Fashion. We appreciate your trust in our products and services.